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Shipping & Returns

Shipping Information

Our shipping rates are as follows: Australia Post flat rate $12.95

Adelaide Metro customers can use the "pick up from store" option and free delivery will be arranged.

All orders are shipped within 3 working days. If you have not received an order within 10 days, please notify us by email at: Darryl@nerdvanagamessa.com

Refund and Returns

Your satisfaction is our first priority at Nerdvana Games SA. If your item is faulty upon receipt or is not as described, we will gladly exchange the item or refund your credit card. All returns are subject to us receiving the item back within 7 days of purchase. Items must be returned with their original packaging and, unless they were damaged prior to you receiving them, must still be in an unused and saleable condition.

Returns Process

To return an item, please send us email to Darryl@nerdvanagamessa.com and we will send you further instruction.

And also include the following information: